Master2Manage Pty Ltd (“Master2Manage”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, store and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy also outlines how we manage personal information in connection with our services, including technology consulting, cloud services, cybersecurity advisory, and partnerships with global technology providers such as Microsoft.
By accessing our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
Master2Manage Pty Ltd is an Australian consulting and technology advisory company providing services in areas including:
- Digital transformation consulting
- Cloud advisory and implementation
- Cybersecurity and governance advisory
- Project and program management
- Technology strategy and implementation
- Cloud licensing and solutions through our Microsoft Cloud Solution Provider (CSP) partnership
As part of delivering these services, we may collect and process certain personal information.
What Personal Information We May Collect
Personal information is information that identifies or could reasonably identify an individual.
We may collect personal information including:
Contact Information
- Name
- Email address
- Phone number
- Job title
- Organisation name
Professional Information
- Business contact details
- Company affiliation
- Industry sector
- Role or responsibilities
Technical Information
When you use our website, we may collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
Client and Partner Information
Where relevant to the services we provide:
- Client contact information
- Contractual information
- Business communications
We do not intentionally collect sensitive personal information unless it is required for legitimate business purposes and permitted by law.
How We Collect Personal Information
We collect personal information in several ways, including:
- When you contact us through our website
- When you communicate with us via email or phone
- When you engage our consulting or advisory services
- When you register for events, workshops or newsletters
- When you interact with our website or digital services
- When you engage with us through professional networks or partner platforms
- Through business relationships with technology partners and distributors
Where possible, we collect personal information directly from the individual concerned.
How We Use Personal Information
We use personal information to support our business activities and provide services effectively.
This may include:
- Responding to enquiries and communications
- Delivering consulting and advisory services
- Managing client relationships
- Providing cloud services and technology solutions
- Managing contracts and business operations
- Improving our website and services
- Conducting business development and professional communications
- Complying with legal and regulatory obligations
Where applicable, personal information may also be used in connection with the delivery of services involving cloud technologies, cybersecurity services, or digital transformation programs.
Disclosure of Personal Information
We may disclose personal information to trusted third parties where necessary to provide services or conduct our business operations.
These may include:
- Technology providers and cloud service providers
- Professional advisers such as legal or accounting firms
- Technology distributors and service partners
- IT service providers and infrastructure partners
- Government or regulatory authorities where required by law
As part of our services, we may work with technology platforms provided by global organisations such as Microsoft and other technology vendors. These services may involve processing data through secure cloud environments.
Master2Manage takes reasonable steps to ensure that third parties who receive personal information maintain appropriate privacy and security safeguards.
International Data Transfers
Some of the technology platforms and services we use may involve data being stored or processed outside Australia.
This may include services provided by global cloud providers or technology vendors.
Where personal information is transferred overseas, we take reasonable steps to ensure that the recipient handles the information in accordance with applicable privacy laws and appropriate data protection standards.
Data Security
Master2Manage takes reasonable administrative, technical and organisational measures to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include:
- Secure IT infrastructure and systems
- Access control and authentication mechanisms
- Data encryption where appropriate
- Security monitoring and cybersecurity controls
- Internal policies and staff training
Despite these safeguards, no system can guarantee absolute security. We encourage individuals to take appropriate precautions when sharing information online.
Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience and understand how visitors interact with our website.
Cookies may collect information such as:
- Browser type
- Pages visited
- Website traffic patterns
- Device identifiers
This information helps us improve website functionality and user experience.
You can adjust your browser settings to refuse cookies if you prefer.
Access to and Correction of Personal Information
Individuals have the right to request access to personal information held about them and request corrections where necessary.
If you believe that the personal information we hold about you is inaccurate, incomplete or outdated, please contact us and we will take reasonable steps to correct it.
Requests for access or correction can be submitted using the contact details below.
Data Retention
Master2Manage retains personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
When personal information is no longer required, we take reasonable steps to securely delete or de-identify the information.
Third-Party Websites
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of those sites.
Changes to This Privacy Policy
Master2Manage may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or technology services.
The updated policy will be published on our website with the revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, or wish to request access to or correction of personal information, please contact us.
Master2Manage Pty Ltd
Email: privacy@master2manage.com
Website: www.master2manage.com.au
We will respond to privacy enquiries within a reasonable timeframe.